Above all, taking care of people is our passion...
We want to HELP
We will ADVISE you
We will earn your TRUST
At Keyser, our client relationships function at the highest level when you experience our ability to CARE, HELP, ADVISE and TRUST (C.H.A.T.). If you are interested in working with an organization where everyone is committed to taking care of people–you, your family and your employees–please let us know so we can connect.
In the areas of commercial insurance, employee benefits, personal insurance and surety services taking care of our clients, their families and their employees is the most important thing we can do! We will take the time to understand your needs and help build a better plan. We will advise, not sell. And finally, we will earn your trust through consistent action.
Employee Benefits & Administration
Our T.E.A.M. Core Values
We’re open, honest, truthful, and fair. Trust is integral in our relationships as is a positive attitude, empathy and the ability to understand. We’ll earn your trust and keep it by doing what we say we’ll do.
Our proactive approach to connect and engage allows us to partner with you as we build our relationship to find out what you value most.
Attention to Detail
Detailed preparation, accuracy, and timely follow-through are critical. Every detail matters because little errors can become big problems.
We are available to assist you with your emergencies 24 hours a day, 7 days a week, 365 days a year. It’s our way to advocate and care for you, to be available when you need support, advice and direction.
Meet our Team.
You are partnering with our team of over 60 professionals who care for you. In addition, our Account Managers and Agents will help and advise you every step of the way, consider our:
brings over 40-plus years in human resources, employee benefits, and healthcare experience, including strategic planning, compliance, operations, risk management, employee engagement, leadership & employee training, HIPAA, acquisitions & mergers and policy & procedure design.
Key Account Executives
are senior-level managers that work with you to guide the entire Impact Program process. Critical objectives, timelines, responsibilities and accountabilities will be identified and strategized to provide you with the best ROI.
works to proactively educate and protect you, your interests and your employees by presenting pertinent, timely information and direction regarding ACA updates and other relevant regulations.
Workers’ Compensation Expert
will review your claims and incidents and work with you to minimize exposure and further risk liabilities, as well as perform ergonomic assessments to create specifically designed programs and processes to bring about ergonomic relief.
are available to assist you, your management, and your employees with insurance information, claims, benefits, plan dispute resolution solutions, paperwork and other issues. Available 24 hours a day, 7 days a week, 365 days a year—any time, any day.
Our Partnership with UBA.
As the only Southwest Michigan insurance agency belonging to the United Benefit Advisors (UBA), you’ll find even more TEAM advantages. Our partnership supports our efforts to provide sophisticated, cost-effective solutions and services to meet your plan objectives and needs. We’ll help you evaluate your health plan more accurately, comply with new regulations, and strategically manage rising benefit costs to remain competitive in your markets.
The Impact Series
Are you ready for High Impact HR?
Our Keyser Impact Series is a continuing education program designed to improve and maximize HR efforts regarding benefits administration and employee engagement. Presented as boot camps and webinars, our seminars educate HR leaders on trends and best practices. Plus, as a SHRM Recertification Provider, credits are awarded to those attending for continuing education certification.Register Now
444 W. Michigan Avenue
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